CapitaLand helps tenants adapt to new normal with digital solutions, tech innovations

CapitaLand has deployed contactless technology to help its tenants at business parks and offices to adapt to a new normal. Photo: CapitaLand

CapitaLand is helping its tenants at business parks and offices adapt to the new normal brought about of the Covid-19 pandemic with the roll out of digital platforms such as Capita3Eats and CapitaStar@Work, and tech innovations like contactless technologies.

“Keeping COVID-19 at bay is not a once-off endeavour but an ongoing collaborative effort between CapitaLand and our tenants,” said Tan Yew Chin, CEO, Business Park & Commercial, CapitaLand Singapore, Malaysia & Indonesia.

“Given CapitaLand’s portfolio size and digital capabilities as a real estate developer, owner and operator, we are uniquely positioned to extend technology solutions and value-added services into tenants’ work premises with better seamlessness and economies of scale than if the tenants were to do it on their own.”

Tenants, for instance, may use CapitaStar@Work app’s new features for visitor and staff contact tracing within their premises and enjoy near real-time data retrieval and analysis. The app also allows employees to pre-check-in for up to five days in advance, enabling companies to gauge staff load.

Businesses can also use CapitaStar@Work to conduct health and wellness surveys that are customised for their employees.

In a release, CapitaLand said it has conducted thorough cleaning and disinfection of its offices and business parks across Singapore. It also deployed contactless technology such as facial recognition or QR activated turnstiles to reduce touchpoints and facilitate seamless and secure access to buildings.

CapitaLand is currently trialling disinfection technology and systems at selected properties, such as automated Ultra UV handrail disinfection device, air decontamination system within lift cars and air handling units aimed at purifying air entering offices.

Tenants feedback will be taken into account before such innovations will be introduced more widely, said CapitaLand.

And given the scale of its network, the property giant is offering its office and business park tenants “attractive rates for the bulk purchase of work area sanitisation services, thermal scanners and workplace sensors”.

CapitaLand shared that it is onboarding more than 60 food and beverage (F&B) tenants from its office and business parks to its new food ordering platform, Capita3Eats. This will allow working professionals within the vicinity to conveniently order food for dine-in, delivery or takeaways from these tenants through the new platform.

Meanwhile, CapitaLand revealed that it has converted the flexible event space at Level 9 of Capital Tower into a temporary workspace for firms to lease on short-term basis.

“Organisations under split team arrangements may rent these flex spaces at competitive prices with no minimum contract,” it said.

Source: 25 Jun 2020, CommercialGuru